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Remove Items from Shipment
TurboLister (Amazon listing software with FBA support) » Support » Remove Items from Shipment
If you have an item that is restricted or can not list on Amazon, you can remove the item from your shipment. Go to box screen, find the box number that you put this item. Scan the FNSKU of the item inside (1). Click Unassigned (2) Go to unassigned area,…
Shipping Label & Void Shipment
TurboLister (Amazon listing software with FBA support) » Shipping Label & Void Shipment
When your shipment is created, the shipping labels pop up as 4×6 thermal labels, so you can print out the shipping label using Zebra or Rollo. You can also click Cancel Inbound Plan to void this shipment and get your shipment payment back. If you choose this…
How to build a large shipment
TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment
!Due to Amazon’s recent API change, we no longer support *Add to the Existing Shipment”. This section is currently obsolete unless Amazon supports this feature again. If you want to build a large shipment, please follow the steps below. Assume you want…
Cannot create a shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Cannot create a shipment and add items
Error: Cannot create a shipment and add items CreateNewShipmentAsync ErrorCode = 0 Msg = Error in Creating New Shipment MWSError = True InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…
Error: Cannot create shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot create shipment and add items
Error: Cannot create a shipment and add items Amazon requires the seller to create a shipment within 48 hours after the item is assigned to a fulfillment center. After 48 hours, you can no longer create a new shipment to that fulfillment center. You can only add…
Change Quantity or Remove Item from a Shipment
TurboLister (Amazon listing software with FBA support) » Support » Change Quantity or Remove Item from a Shipment
If you’ve already created a shipment and one of the items failed in the feed (ex. You are not allowed to list an item due to restriction), then you need to go to Amazon Seller Central to remove or change the quantity of the item. Please follow the steps…
Accept Amazon-partnered carrier for an inbound shipment in EU countries
TurboLister (Amazon listing software with FBA support) » Support » Accept Amazon-partnered carrier for an inbound shipment in EU countries
In order to use TurboLister to submit your box weight and number confirmation to Amazon for the inbound shipment shipping label, you need to review the policy and agree with it. Please read https://sellercentral.amazon.co.uk/gp/help/help.html?itemID=201119120 After…
TurboLister Error Codes
TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes
Error Codes 200: New error. This is a new error in TurboLister. Please report this error with a screenshot so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: You can’t sell it in a restricted category for your seller account. You can request approval…
TurboLister Release Notes
TurboLister (Amazon listing software with FBA support) » TurboLister Release Notes
Release Notes TurboLister is a Included listing software for ASellerTool scouting app Scoutly users. If you already use Scoutly (even on trial), you can also use TurboLister to list your items on Amazon and create FBA shipments. *Before you install the new version,…
Missing Dimensions
TurboLister (Amazon listing software with FBA support) » Support » Missing Dimensions
When TurboLister asks you to enter dimensions, please follow the steps below. To add dimensions to your product, list it on Seller Central and input the dimensions when prompted during shipping. Save the dimensions, but do not proceed any further with the…
Turbo Lister
Scoutly (Sourcing) » Scoutly scouting app » Menu » Turbo Lister
This is a mobile extension for our TurboLister listing software, that is designed for a fast and easy listing of items to your Amazon Seller Account and creates FBA shipment. You can find more information about Turbo Lister by going Here PickList Merchant Fulfilled…
FBA Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » FBA Stranded Inventory
Please follow the steps below to troubleshoot your FBA stranded inventory Check the feed status in TurboLister for that shipment, if the feed is complete, then they are successfully listed on Amazon.com. If you do merchant fulfillment, a successful feed means all…
Move TurboLister to a New Computer
TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer
To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…
Reprint UPS Shipping Labels
TurboLister (Amazon listing software with FBA support) » Support » Reprint UPS Shipping Labels
If you forget to print out UPS shipping labels, there are two options to reprint. Option 1, From your Windows Explorer, go to C:\Users\%username%\AppData\Local\Temp and click Date modified (1) to sort the files by time. Please find the latest pdf file (2) and…
Create a New Batch
TurboLister (Amazon listing software with FBA support) » Create a New Batch
You start listing by creating a new batch. Click Dashboard. Click New Batch. Enter a name for your batch. Clone your previous batch. If you want to redo your previous shipment, you can clone it to this batch, and you will start with the Boxing…
TurboLister (Amazon listing software with FBA support)
TurboLister (Amazon listing software with FBA support)
ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF) in just a few simple steps. It is as good as any other paid ($$$) listing software, so you can save $40 or more every month from your hard…
My Computer cannot Recognize TSP 700 Printer
TurboLister (Amazon listing software with FBA support) » Support » My Computer cannot Recognize TSP 700 Printer
Issue: After you install the driver, the computer still cannot recognize your TSP printer like the screen below. Please check the solution. Solution: The printer is in Epson emulation. Turn it off and remove the small panel (1) on the bottom and move dip switch 1…
Config File Missing
Support » PDA Support » Config File Missing
“Config File Missing” error message: This means the database is not on your SD card or your SD card is defective. There are 2 solutions for this error message: Solution 1: Your current SD card is most likely defective. Take out the SD card Replace with…
Socket Scanner Adds Letters “A” or “L”
Support » Socket Scanner Adds Letters “A” or “L”
Issue: Your Socket scanner adds the letters “A” or “L” to every scanned barcode. You need to perform a factory reset on your scanner by following steps below: Solution 1: Socket CF Scanner Download the required barcodes here here Print out…
Wrong or Invalid License
Support » PDA Support » Wrong or Invalid License
“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…
CamelCamelCamel can not remember my login or Keepa does not Work
Scoutly (Sourcing) » Scoutly scouting app » Support » CamelCamelCamel can not remember my login or Keepa does not Work
Issue: CamelCamelCamel can’t remember my login or Keepa does not Work Solution: Please make sure you Disable Private mode in Safari, then it will remember the login status. Please follow this link for instructions on disabling Private Mode.…
Windows Vista Installation Problems
Support » Windows Vista Installation Problems
Issue: Setup has detected that the publisher of the file cannot be verified. Click OK to retry the download, or Cancel to exit setup. Solution: You are using Windows Vista or earlier. TurboLister only runs on Windows 7 and above.
Trouble Shooting Scanner Issues with SwiftKey
Scoutly (Sourcing) » Scoutly scouting app » Support » Trouble Shooting Scanner Issues with SwiftKey
KDC 200/200i possible solution: “I figured out what the problem was. After the update to support typing when paired with a scanner, the issue arose. I am using a very popular 3rd party keyboard app, SwiftKey, and it was causing complications. To fix the issue, I…
Wrong License/Limit Ad Tracking on iPhone
Scoutly (Sourcing) » Scoutly scouting app » Support » Wrong License/Limit Ad Tracking on iPhone
Issue FBAScan says “Wrong License” when you do a database search on your iPhone. This is because you disabled ad tracking on your iPhone, so your phone’s device license key keeps changing. There are two solutions. Solution 1: Enable “Limit Ad…
OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…
Install Cab File on your PDA/.Net Compact Framework
Support » PDA Support » Install Cab File on your PDA/.Net Compact Framework
Issue You need to install a .Net Compact Framework to your PDA. Solution Download the .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…
Installation or Uninstallation Issue
TurboLister (Amazon listing software with FBA support) » Support » Installation or Uninstallation Issue
When you install or uninstall TurboLister, Windows shows a popup dialog saying, “The feature you are trying to use is on a network resource that is unavailable.” Please check this link for the solution. You need to download the Troubleshooter program…
SBYB Bulk API Integration
Scoutly (Sourcing) » Scoutly scouting app » Operation » SBYB Bulk API Integration
If you use the SBYB Bulk API as part of your bulk operation, Scoutly integrates the SBYB Bulk API to add SBYB-eligible books to the SBYB cart automatically. Setup From the Scoutly app, tap Menu -> SBYB Bulk Settings. Enable “Use SBYB Bulk API”. Enter…
One Box Method
TurboLister (Amazon listing software with FBA support) » One Box Method
Since Amazon now requires the listing to be active before creating the FNSKU, which can take one hour or more, the One-Box Method is the most efficient method for FBA shipments. Continuously scan your item’s barcode. You do not need to stop scanning to wait.…
Tap FBA/Used/New Header, Amazon Page is Not Loading
Scoutly (Sourcing) » Scoutly scouting app » Support » Tap FBA/Used/New Header, Amazon Page is Not Loading
Issue After scanning an item, I used to be able to select the column heading “FBA”, “New” and “Used” and the app would display live additional details. Now no details are shown, just a close button with a blank screen. Please see…
Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down and not respond to touch or button commands.…
Fix Feed Error-Code 8567
TurboLister (Amazon listing software with FBA support) » Support » Fix Feed Error-Code 8567
This is the Amazon side issue. The solution here is to try to minimize this issue. It will not fix this issue, but it should be able to list some of your books. Steps: Download version 3.9.3 here. Go to Feed screen. You need to choose to view the feed history…
Scanner won’t automatically scan or search
Scoutly (Sourcing) » Scoutly scouting app » Support » Scanner won’t automatically scan or search
Issue: When I use the socket mobile scanner, it scans the number, but you have to press “search” every time you scan an item. Solution: Your scanner is not adding an ‘Enter” or “Carriage Return” key to the end of your scanned…
Received the message “not supported content type”
Scoutly (Sourcing) » Scoutly scouting app » Support » Received the message “not supported content type”
Issue: When you check item on your phone, the screen shows the message “not supported content type” Cause: If your phone connects to a public WiFi hotspot, it may ask for a security authentication or a term agreement before an Internet connection…
Scoutly Error Codes
Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes
Error Code Explanation and Solution: Please find the same error code and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…
Enabling Buyback Offers
Scoutly (Sourcing) » Scoutly scouting app » Operation » Enabling Buyback Offers
As a bookseller, there are several good reasons to utilize BuyBack pricing info to increase your profit: When you are restricted by Amazon to sell a certain book (happen more often to a new seller account), you can choose to sell it to a BuyBack company at a fair…
Barcode “Not Found”
Scoutly (Sourcing) » Scoutly scouting app » Support » Barcode “Not Found”
The screen shows “Not Found” after scanning a barcode. Some users experience the following issue with their Opticon or KDC scanner. The barcode is being scanned in but continues to come up as “not found” until scanned five or six times. This…
Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Scoutly (Sourcing) » Scoutly scouting app » Support » Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Issue: Your Bluetooth scanner acts like a keyboard wedge to your smartphone. The Scoutly app has no knowledge of your Bluetooth scanner. When you scan a barcode, the scanner captures the barcode and uses its own software to translate the barcode into an ISBN or UPC…
Desktop Scanner and Label Printer
TurboLister (Amazon listing software with FBA support) » Desktop Scanner and Label Printer
Here is the list of hardware you should have in order to fully utilize TurboLister. Desktop scanner: Symbol LS2208 or the Zebra DS9208 scanner Thermal printer for FNSKU label: Dymo 450, Zebra 2844, Brother QL-800 and the Rollo Thermal printer for UPS…
Manual Install TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Manual Install TurboLister
We recommend Windows 10. If you have Windows 7, make sure you upgrade to Windows 7 service pack 1 Issue: During installation, there is a pop-up window that telling you “A program run as part of the setup did not finish as expected. Contact your support personnel…