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PDA Support
Support » PDA Support
Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…
Listing with PDA
PDA Scouting Software » Menu » Listing with PDA
The Listing function allows you to use the PDA and scanner to quickly list items on the spot, without hauling them to your computer. You can also use the scanner to scan customized descriptions for each item. Figure 21 Figure 22 Listing Screen Listing Menu How…
PDA Scouting Software
PDA Scouting Software
The PDA Sourcing Software (Version 10.2) can be used with Windows Mobile 5 and 6.1 devices, such as the Dell Axim X51. PDAs and PDA packages can be found on our Package page. *Our current scouting app is called Scoutly for Android and iPhone. We recommend you move to…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Adjust PDA Sleep Timer
Support » PDA Support » Adjust PDA Sleep Timer
From the PDA’s home screen, click “Start” -> “Settings” (1) Click “System” (2), then “Brightness” (3) Click “Battery Power” (4), then click (5), select a screen time out value.
PDA has No Sound
Support » PDA Support » PDA has No Sound
My PDA does not have sound anymore. Tap the Windows icon in the upper left-hand corner of the screen (1) Tap “Settings” (2) Tap “Sound & Notifications” (3) Make sure only “Programs” (4) is checked Tap OK (5) If there is…
Manual Install PDA Software
PDA Scouting Software » Installation » Manual Install PDA Software
* You can always ship the PDA to us, and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Step 1. To install the scouting software manually, please check here and only choose SD Card Install to PDA, as Windows no longer supports…
How Do I Know If My PDA is a Rental PDA
Support » PDA Support » How Do I Know If My PDA is a Rental PDA
We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…
Enter Account Info in PDA
PDA Scouting Software » Menu » Enter Account Info in PDA
Click Menu (1) on the left bottom of the screen, then click “Account” (2) “User ID” (1) is the account information of this PDA. You can change the user ID by click on the keyboard icon on the bottom (6). “Password” (2) needs…
PDA Scouting Software Main Screen
PDA Scouting Software » PDA Scouting Software Main Screen
Figure 3 1. The current number entered. 2. Shows a shortened title for the current item, and its category. 3. Condition for used offers and number of offers in this group: Letters are used to indicate the condition L = Like New V = Very Good G = Good A =…
Soft Reset Dell Axim X51 PDA
Support » PDA Support » Soft Reset Dell Axim X51 PDA
There is a small hole on the back of your Dell Axim X51 PDA, right above the battery compartment. Use the stylus to press the button inside this hole. This will cause the PDA to soft reset. We have a video here show you how to do it.
Go to PDA’s Home Screen
Support » PDA Support » Go to PDA’s Home Screen
Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.
Upgrade Dell X51/X51V PDA to Rom A12
Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12
*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…
Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
PDA Scouting Software » Installation » Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
*Instructions below are for connecting the Socket 7Ci Scanner to the Dell X51 PDA. If you are using another Socket Bluetooth scanner, you need to find the manual with the correct corresponding command barcodes. Follow the cloning topic to install the clone for…
Install Cab File on your PDA/.Net Compact Framework
Support » PDA Support » Install Cab File on your PDA/.Net Compact Framework
Issue You need to install a .Net Compact Framework to your PDA. Solution Download the .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…
Trouble to Use Stylus to Touch Keyboard on PDA Screen
Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen
If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…
Set up your New SD Card or Card from Old PDA
Scoutly (Sourcing) » PC Downloader » Set up your New SD Card or Card from Old PDA
*You need to use an SD card with a size of at least 2GB or larger. If the PDA was purchased from us, then it can read up to 16GB SD card. If you have your own PDA, then it can only read 2GB SD card. If have one of the scenarios below, you will need to set up the SD…
Downloading to the SD Card
Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card
We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…
Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down and not respond to touch or button commands.…
Cloning (X51/X51V Only)
PDA Scouting Software » Installation » Cloning (X51/X51V Only)
* You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. The easiest way to install our software is to use the “SD Card Cloning” method. This will set up a Dell X51/X51v PDA with all…
Use Another Phone
Account » Use Another Phone
You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…
Socket Plug in CF Scanner is not Working
Support » PDA Support » Socket Plug in CF Scanner is not Working
. Scanner troubleshooting steps: 1. Gently remove the Socket scanner from the PDA 2. Look inside the PDA’s CF slot (where you insert the scanner) and make sure all pins are all straight up. If…
Menu
PDA Scouting Software » Menu
Figure 15 Listing: Allows you to scan and list with the PDA. Empty Buy File: Let you clear the barcodes saved as buy during scanning. Program Setting: Configure this software. Basic Trigger: Setup pricing offer used, pricing and rank buying criteria in a default…
Tips Screen
PDA Scouting Software » Select Menu » Tips Screen
The Tips screen shows useful tips and tricks for getting the most out of the PDA software. It is set to come up automatically upon start-up and can also be accessed through the Select menu. Figure 28 Figure 29 The Tips screen will display the version number of the…
About
PDA Scouting Software » Menu » About
The About window will show some small amount of information about the program and pricing database that is currently on the PDA. Figure 37 Figure 38 Version: This is the current version of the program installed on the device itself. The build number underneath is…
Troubleshoot SD card
Support » PDA Support » Troubleshoot SD card
How large is the SD card? If the PDA was from us, it can support up to 16GB SD card. If not, then it can only support a 2GB SD card. After you insert the SD card in your PDA, you can see the SD card through the File Explorer app from your PDA -> Program. If not, the…
SDHC Card
Support » PDA Support » SDHC Card
Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…
Entering Barcodes
PDA Scouting Software » Entering Barcodes
Using a CF Scanner In order to scan barcodes using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…
Select Menu
PDA Scouting Software » Select Menu
Figure 16 Data Test: Check downloaded database, if pricing information appears, that means the data is good and can be used. Buy: If an item is showing ‘Buy’, then it is automatically added to the buy.txt file. If it does not give you a buy signal, you can…
Advanced Trigger
PDA Scouting Software » Menu » Advanced Trigger
Overview Creating New Trigger Trigger Configuration How It Works
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
Title Search
PDA Scouting Software » Select Menu » Title Search
For old books that do not have ISBN barcode, you can perform title search by tapping Select ->Title. *Please make sure you have already downloaded data with the title search information included before using Title Search. Figure 17 Figure 18 Tap the keyboard symbol…
How Listing Works
PDA Scouting Software » Menu » Listing with PDA » How Listing Works
Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from the Listing Tool program. This will allow you to scan them to set their condition, fulfillment channel, and description of the listed…
Creating New Trigger
PDA Scouting Software » Menu » Advanced Trigger » Creating New Trigger
Step 1: Choose Category. Tap ‘Menu’, then ‘Advanced Trigger’ (Figure 9 at Configure Basic Trigger), and then tap a category (Figure 12) Figure 12 You can tap the ‘Back’ button (
Configure Basic Trigger
PDA Scouting Software » Menu » Basic Trigger » Configure Basic Trigger
To configure Basic Triggers, follow the steps below. We also have a video with instructions: Step 1: Enter the Basic Trigger screen. Tap ‘Menu’, followed by ‘Basic Trigger’ (Figure 5). Step 2: Tap the category to edit (Figure 6). Step 3: Choose which…
A Note on Restricted Items
PDA Scouting Software » Pricing Display » A Note on Restricted Items
Figure 4 If an item appears as a ‘Restricted Item’, that means that Amazon will not allow certain sellers to list this item for sale, while other sellers can list this item. If you see an item appear as a Restricted Item on the PDA, then it is possible that you…
Installation
PDA Scouting Software » Installation
Cloning Clone X51 with Socket Bluetooth Scanner Manual Install
Audio Configuration
PDA Scouting Software » Menu » Audio Configuration
When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…
Overview
PDA Scouting Software » Menu » Advanced Trigger » Overview
Advanced Triggers are for experienced sellers who want more customization when setting a trigger. !If any Advanced Triggers are enabled for a category, the Basic Triggers for that category will not be used. If you want to use Basic Triggers for a category, please make…
Unknown Card in Socket
Support » PDA Support » Unknown Card in Socket
If you insert your Socket CF plugin scanner to your PDA and you see a popup message that says “Unknown card in Socket” or “Unrecognized card in Socket”, there are two things that need to be checked. Pull out the scanner and examine the CF…
Watch List
PDA Scouting Software » Select Menu » Watch List
In the Watch List section you can add ISBNs that when scanned will be added to the ‘WATCH LIST’ instead of being marked as a ‘BUY’ or ‘REJECT’. Figure 31 Figure 32 Top Text Box: Either the PDA’s virtual keyboard, or the scanner…
Data Test
PDA Scouting Software » Select Menu » Data Test
You can verify that the data on your SD card is working properly by selecting the ‘Data Test’ feature in the select Menu. This will check the licenses and data files afresh to ensure all information is intact and functioning properly. Figure 26 Figure 27 If data…
Wrong or Invalid License
Support » PDA Support » Wrong or Invalid License
“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…
Enabling/Disabling Hidden Mode
PDA Scouting Software » Menu » Enter Account Info in PDA » Enabling/Disabling Hidden Mode
Enable Hidden Mode From PDA, click “Menu” -> “Account”. Checkmark “Enable Hidden Mode” (1) Enter a password in the Admin box (2). Click “Save” (3) on the bottom left-hand side of the screen and hidden Mode will be…
Listing Screen
PDA Scouting Software » Menu » Listing with PDA » Listing Screen
Figure 23 Comment Box: This shows what comments are currently applied for a selected item, as well as the fulfillment channel, condition, and any special commands that have been enabled. Barcode Entry Bar: This is where you scan an item’s barcodes, customized…
Listing Menu
PDA Scouting Software » Menu » Listing with PDA » Listing Menu
Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…
What’s New?
PDA Scouting Software » What’s New?
Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…
Basic Trigger
PDA Scouting Software » Menu » Basic Trigger
By default, the Basic Triggers are used to decide if an item is a buy, or reject. Configure Basic Trigger How It Works
Pricing Display
PDA Scouting Software » Pricing Display
Lowest Price in Offer Group Use Landed or List Price A Note on Restricted Items
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
Multiple SD Cards
PDA Scouting Software » Best Practice » Multiple SD Cards
You download the pricing database to an SD card and our PDA program searches this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fails in the…
Program Setting Screen
PDA Scouting Software » Menu » Program Setting Screen
The following is an explanation of what each setting does from top to bottom. On-Screen Scanner Button: Checking this will cause an on-screen scanner button to appear on the touch screen, which will activate the connected laser scanner when pressed. You should…
PC Downloader
Scoutly (Sourcing) » PC Downloader
Our PC Downloader software allows you to download the database to the SD card via an SD card reader. Then you can insert the SD card into your PDA. After you scan an item, the ASellerTool program on the PDA will be able to search the database from the SD card and…
How to Use a Different Button to Trigger Socket Scanner
Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner
You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…
Socket Scanner Laser Not Appearing
Support » PDA Support » Socket Scanner Laser Not Appearing
If the scanning laser doesn’t appear when you press the trigger, try performing the following steps on your PDA: Insert the scanner into the back of your PDA Tap the scanner icon in the bottom right corner of the screen. Tap “CF Scan…
Trigger Configuration
PDA Scouting Software » Menu » Advanced Trigger » Trigger Configuration
Figure 14 Trigger Configurations: 1) Enable: Enables/disables this trigger to determine if an item is a buy or reject. 2) Ignore FBA Offer: When checked, this trigger will not consider FBA offers. Only Merchant Fulfilled Prices will be used to select the offer…
Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…
Format SD Card
Support » PDA Support » Format SD Card
If your SD card has an error or you want to delete everything from your SD card, you can format the SD card. Steps Insert SD card into your computer. Your computer will show a Removable Disk (1). That is your SD card. Right click on it and click…
IO Exception (IOException)
Support » PDA Support » IO Exception (IOException)
When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download the database properly. To troubleshoot, please follow the steps below: If you follow our Multiple SD card recommendation, try your other card…
Overview
Scoutly (Sourcing) » Overview
Retail Arbitrage You can find valuable items from a library, thrift store, yard sale, or store liquidation and resell them on Amazon or eBay for a profit. Scouting App Our app allows you to download Amazon pricing information to your phone to check any item’s…
Socket Scanner Adds Letters “A” or “L”
Support » Socket Scanner Adds Letters “A” or “L”
Issue: Your Socket scanner adds the letters “A” or “L” to every scanned barcode. You need to perform a factory reset on your scanner by following steps below: Solution 1: Socket CF Scanner Download the required barcodes here here Print out…
How It Works
PDA Scouting Software » Menu » Basic Trigger » How It Works
The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price based, in this order, on whether to ignore FBA Offers, to target…
How It Works
PDA Scouting Software » Menu » Advanced Trigger » How It Works
When an item is scanned, the program will start by using the trigger from the top of the list, shown in Figure 13 on Creating New Trigger in Advanced Trigger. When an item is scanned, the program will select an offer price, based on whether to ignore FBA Offers, to…
Quick Start Document for X51
Support » PDA Support » Quick Start Document for X51
Please review these documents below to learn how to use our Dell X51 PDA scanner package. Get started Best practice Read before your first download Socket scanner
Shipping Time
Support » Shipping Time
We are usually able to ship your order within 1 business day. For a PDA or a scanner, we ship in USPS Priority Mail. It will arrive at your home in 2 to 3 business days. For example, if you order on Monday, we ship on Tuesday and you will receive it on either…
Config File Missing
Support » PDA Support » Config File Missing
“Config File Missing” error message: This means the database is not on your SD card or your SD card is defective. There are 2 solutions for this error message: Solution 1: Your current SD card is most likely defective. Take out the SD card Replace with…
“Invalid ISBN” or “Not Found”
Support » PDA Support » “Invalid ISBN” or “Not Found”
Getting “Invalid ISBN or “Not Found” message When scanning books, make sure you scan the ISBN barcode starting with 978, and not the UPC barcode starting with 0 or 1. For pocket-sized books (Mass Market Paperback), the ISBN barcode is on the first…
No Local Database or Not Enough Storage Space
Support » No Local Database or Not Enough Storage Space
No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…
Contact Us
Contact Us
FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…
