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How to build a large shipment
TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment
!Due to Amazon’s recent API change, we no longer support *Add to the Existing Shipment”. This section is currently obsolete unless Amazon supports this feature again. If you want to build a large shipment, please follow the steps below. Assume you want…
Remove Items from Shipment
TurboLister (Amazon listing software with FBA support) » Support » Remove Items from Shipment
If you have an item that is restricted or can not list on Amazon, you can remove the item from your shipment. Go to box screen, find the box number that you put this item. Scan the FNSKU of the item inside (1). Click Unassigned (2) Go to unassigned area,…
Shipping Label & Void Shipment
TurboLister (Amazon listing software with FBA support) » Shipping Label & Void Shipment
When your shipment is created, the shipping labels pop up as 4×6 thermal labels, so you can print out the shipping label using Zebra or Rollo. You can also click Cancel Inbound Plan to void this shipment and get your shipment payment back. If you choose this…
Cannot create a shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Cannot create a shipment and add items
Error: Cannot create a shipment and add items CreateNewShipmentAsync ErrorCode = 0 Msg = Error in Creating New Shipment MWSError = True InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…
Error: Cannot create shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot create shipment and add items
Error: Cannot create a shipment and add items Amazon requires the seller to create a shipment within 48 hours after the item is assigned to a fulfillment center. After 48 hours, you can no longer create a new shipment to that fulfillment center. You can only add…
Change Quantity or Remove Item from a Shipment
TurboLister (Amazon listing software with FBA support) » Support » Change Quantity or Remove Item from a Shipment
If you’ve already created a shipment and one of the items failed in the feed (ex. You are not allowed to list an item due to restriction), then you need to go to Amazon Seller Central to remove or change the quantity of the item. Please follow the steps…
Accept Amazon-partnered carrier for an inbound shipment in EU countries
TurboLister (Amazon listing software with FBA support) » Support » Accept Amazon-partnered carrier for an inbound shipment in EU countries
In order to use TurboLister to submit your box weight and number confirmation to Amazon for the inbound shipment shipping label, you need to review the policy and agree with it. Please read https://sellercentral.amazon.co.uk/gp/help/help.html?itemID=201119120 After…
Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)
TurboLister (Amazon listing software with FBA support) » Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)
Ticket System with Location Map Pick List and Print Shipping Label Ticket System with Location Map (Bin System) To help to locate the item quickly, each item should include an MF receipt ticket with a number, so you can just look for the number. Setup printer…
How to configure trigger to check non-media products
Scoutly (Sourcing) » Scoutly scouting app » Support » How to configure trigger to check non-media products
Scoutly only has the “Other” category for non-media. But here is the workaround to configure triggers to check those categories. But you can have multiple trigger sets in the cloud, so each “Other” category can be used for a non-media product…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Direct Link to Keepa
Direct Link to Keepa
Per Amazon’s request, we have to remove the direct link to Keepa. Add Your Own URL for Research Purpose. Now we allow you to add your own URL link for your research purpose. Please follow the instructions here. Go to Add Custom Link screen and add a URL…
Trouble to Use Stylus to Touch Keyboard on PDA Screen
Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen
If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…
How to Use a Different Button to Trigger Socket Scanner
Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner
You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…
How to send a loose-leaf books to Amazon warehouse
TurboLister (Amazon listing software with FBA support) » Support » How to send a loose-leaf books to Amazon warehouse
Please follow the steps below to prepare your loose-leaf books. If it comes with a binder, remove the binder. Put the loose-leaf book inside a polybag and seal it. You can buy polybags here. Please make sure you have different sizes, so your polybag can fit the…
Install WinRar to Unzip Files
Support » Install WinRar to Unzip Files
We recommend you use the WinRar program to unzip the zip files you download from this manual. You can download WinRar here. Here are the steps for downloading WinRar: 1. After clicking this link you’ll be directed to the page you see above. Click…
How to Take a Screenshot
Support » How to Take a Screenshot
A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…
How to Fix Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » How to Fix Stranded Inventory
Please check this Amazon topic: https://sellercentral.amazon.com/gp/help/201436600
Downloading to the SD Card
Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card
We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…
Use Administrator right to install TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Use Administrator right to install TurboLister
When you run the installer of the TurboLister and you run into an issue that is telling you “There is a problem with this Windows Installer package”, you can try the steps below. Right-click on the installer: fbalisting.exe You will see a pop-up…
Move TurboLister to a New Computer
TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer
To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…
Error: Cannot Connect to the Internet
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot Connect to the Internet
The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…
How to Save a Web Page
Support » How to Save a Web Page
FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…
Attach Bluetooth Scanner to Your Phone
Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone
Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…
How to Send Payment through PayPal.Me
Account » How to Send Payment through PayPal.Me
PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…
Change to a Different PayPal Account
Account » Change to a Different PayPal Account
If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. If you are still in your old PayPal account during your subscription, please log out of your old PayPal account…
How to Setup Profit Trigger to Check both FBA and MF at the Same Time
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » How to Setup Profit Trigger to Check both FBA and MF at the Same Time
For Amazon sellers who sell both FBA and MF, the Scoutly profit trigger allows you to use one trigger set to check both FBA and MF criteria simultaneously. Scoutly has 20 triggers under a trigger set. You can use half the triggers to check FBA and the other half to…
Add link to show Amazon offer page
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to show Amazon offer page
Amazon is now changing how its offer page is displayed. If you find you can no longer see the Amazon offer page by tapping the used offer number, you can create a custom link. Tap the “Link” icon Tap the “Add a new URL link”…
Upload Listing Feed File to Amazon Manually
TurboLister (Amazon listing software with FBA support) » Support » Upload Listing Feed File to Amazon Manually
If TurboLister has an issue submitting your listing feed file, you can try to upload your listing feed file to Amazon manually. Click this link log in to your Amazon Seller Central Add Products via the Upload page. Click the Browse button and enter…
How to better view YouTube Tutorial Video
Support » How to better view YouTube Tutorial Video
We have an extensive list of tutorial videos on YouTube. To better view the YouTube videos, try the two things below. Make the YouTube Video full screen. Increase video display resolution to the max. Slow down video play speed.
How to Find Your Amazon Seller ID
TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID
Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…
Use Carton Sizer to Resize Shipping Box
TurboLister (Amazon listing software with FBA support) » Use Carton Sizer to Resize Shipping Box
If you find your box is too big to hold your items, you need to reduce your box size. We recommend Aviditi Carton Sizer/Reducer. You can order from here. Here is a video to show you how to resize your shipping box: Please follow the steps below to resize your…
Go to PDA’s Home Screen
Support » PDA Support » Go to PDA’s Home Screen
Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.
How to Use Scoutly on Android Wear (Watch)
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)
Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
Upgrade Dell X51/X51V PDA to Rom A12
Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12
*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…
Link your MWS account to another AST user ID
Account » Link your MWS account to another AST user ID
Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…
OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…
Add a New Funding Source to Your PayPal Account
Account » Add a New Funding Source to Your PayPal Account
You can add a new credit card, debit/bank card, or bank account to your PayPal account. These are called funding sources. When you create a subscription for our service, you pick a funding source (credit card, bank account, or PayPal balance), and Paypal will charge…
Can not Write to this SD Card during Downloading
Support » PDA Support » Can not Write to this SD Card during Downloading
If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…
Add link to list product on Amazon from the phone
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to list product on Amazon from the phone
This is to show you how to add a custom link, so you can list your product on Amazon from the phone. Tap the link icon. Tap “Add a new URL link” Enter a name (ex. Amazon) enter the URL: https://sellercentral.amazon.com/product-search/search?q=[ASIN]…
Export Data to 3rd Party Accounting Software & Track Spreadsheet
TurboLister (Amazon listing software with FBA support) » Export Data to 3rd Party Accounting Software & Track Spreadsheet
You can export listing data from one or multiple batches into an Excel CSV Spreadsheet file. Then, you can import this CSV file into other 3rd party accounting software such as Caleb’s Track Spreadsheet. Go to the Batch screen and click Complete on the…
Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Changing your current service plan, whether an upgrade, downgrade or from monthly to yearly, is as simple as creating a new subscription for your current account. Click here to create a new subscription for the desired plan using your current user ID. Due to PayPal…
Use a New Credit Card to Pay for Your Subscription
Account » Use a New Credit Card to Pay for Your Subscription
Use a New Credit Card You should already have this new credit card as a funding source in your PayPal account. If not, please follow this topic. Log in to your PayPal account and click the Activity tab. Click All Transactions Search asellertool to locate your…
Configure a Trigger to signal when there is no Used FBA competition
Scoutly (Sourcing) » Scoutly scouting app » Support » Configure a Trigger to signal when there is no Used FBA competition
Configure a Trigger to signal when there is no USED FBA competition. When an item has no FBA offer but has high sales velocity, you can still buy when there are low merchant fulfilled prices. This will allow you to ship as FBA and make a higher profit than merchant…
Use OCR to Scan ISBN or UPC Number When There is No Barcode
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Use OCR to Scan ISBN or UPC Number When There is No Barcode
If the item has no barcode or the barcode is covered, you can tap the “SCAN” button and then toggle to the “OCR” option on the right. It will perform OCR (Optical Character Recognition) on the ISBN or UPC number and send the ISBN or UPC number…
TurboLister Release Notes
TurboLister (Amazon listing software with FBA support) » TurboLister Release Notes
Release Notes TurboLister is a Included listing software for ASellerTool scouting app Scoutly users. If you already use Scoutly (even on trial), you can also use TurboLister to list your items on Amazon and create FBA shipments. *Before you install the new version,…
TurboLister Error Codes
TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes
Error Codes 200: New error. This is a new error in TurboLister. Please report this error with a screenshot so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: You can’t sell it in a restricted category for your seller account. You can request approval…
Use Another Phone
Account » Use Another Phone
You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…
Installation or Uninstallation Issue
TurboLister (Amazon listing software with FBA support) » Support » Installation or Uninstallation Issue
When you install or uninstall TurboLister, Windows shows a popup dialog saying, “The feature you are trying to use is on a network resource that is unavailable.” Please check this link for the solution. You need to download the Troubleshooter program…
One Box Method
TurboLister (Amazon listing software with FBA support) » One Box Method
Amazon now requires the listing to be active before creating the FNSKU. The listing to be active can take one hour or more. In this case, One-Box Method is the most efficient method for the current FBA shipments. Steps: Continuously scan your item’s barcode.…
Missing Dimensions
TurboLister (Amazon listing software with FBA support) » Support » Missing Dimensions
When TurboLister asks you to enter dimensions, please follow the steps below. To add dimensions to your product, list it on Seller Central and input the dimensions when prompted during shipping. Save the dimensions, but do not proceed any further with the…
Turbo Lister
Scoutly (Sourcing) » Scoutly scouting app » Menu » Turbo Lister
This is a mobile extension for our TurboLister listing software, that is designed for a fast and easy listing of items to your Amazon Seller Account and creates FBA shipment. You can find more information about Turbo Lister by going Here PickList Merchant Fulfilled…
FBA Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » FBA Stranded Inventory
Please follow the steps below to troubleshoot your FBA stranded inventory Check the feed status in TurboLister for that shipment, if the feed is complete, then they are successfully listed on Amazon.com. If you do merchant fulfillment, a successful feed means all…
Create a New Batch
TurboLister (Amazon listing software with FBA support) » Create a New Batch
You start listing by creating a new batch. Click Dashboard. Click New Batch. Enter a name for your batch. Clone your previous batch. If you want to redo your previous shipment, you can clone it to this batch, and you will start with the Boxing…
Reprint UPS Shipping Labels
TurboLister (Amazon listing software with FBA support) » Support » Reprint UPS Shipping Labels
If you forget to print out UPS shipping labels, there are two options to reprint. Option 1, From your Windows Explorer, go to C:\Users\%username%\AppData\Local\Temp and click Date modified (1) to sort the files by time. Please find the latest pdf file (2) and…
TurboLister (Amazon listing software with FBA support)
TurboLister (Amazon listing software with FBA support)
ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF) in just a few simple steps. It is as good as any other paid ($$$) listing software, so you can save $40 or more every month from your hard…
Scoutly App is Too Big on Android Phone
Support » Scoutly App is Too Big on Android Phone
If the Scoutly app is crammed on your phone screen, you can try to reduce font size to make Scoutly app fit into your phone screen. Go to the Settings app. Select Display option Select Font size and style Adjust the Font Size to be smaller.
SBYB Bulk API Integration
Scoutly (Sourcing) » Scoutly scouting app » Operation » SBYB Bulk API Integration
If you use the SBYB Bulk API as part of your bulk operation, Scoutly integrates the SBYB Bulk API to add SBYB-eligible books to the SBYB cart automatically. Setup From the Scoutly app, tap Menu -> SBYB Bulk Settings. Enable “Use SBYB Bulk API”. Enter…
Scoutly scouting app
Scoutly (Sourcing) » Scoutly scouting app
Scoutly is a scouting app that runs on your iPhone or Android phone. An offline database allows you to check any item’s Amazon landed price information. This offline database search does not require an Internet connection, so that you can check things in less…
Opticon 2002 Configuration
Scoutly (Sourcing) » Scoutly scouting app » Support » Opticon 2002 Configuration
OPN2002 scanner, in general, is a very difficult scanner to use. We recommend you get a Scanfob 2006 or Socket 7Ci scanner instead. Please follow the instructions below to connect an OPN2002 scanner to your phone: Here is a video to show you how we connect the…
Enabling Buyback Offers
Scoutly (Sourcing) » Scoutly scouting app » Operation » Enabling Buyback Offers
As a bookseller, there are several good reasons to utilize BuyBack pricing info to increase your profit: When you are restricted by Amazon to sell a certain book (happen more often to a new seller account), you can choose to sell it to a BuyBack company at a fair…
Desktop Scanner and Label Printer
TurboLister (Amazon listing software with FBA support) » Desktop Scanner and Label Printer
Here is the list of hardware you should have in order to fully utilize TurboLister. Desktop scanner: Symbol LS2208 or the Zebra DS9208 scanner Thermal printer for FNSKU label: Dymo 450, Zebra 2844, Brother QL-800 and the Rollo Thermal printer for UPS…
Socket 7Ci
Scoutly (Sourcing) » Scoutly scouting app » Support » Socket 7Ci
Videos Check if the scanner is 7Ci or not. Pair with an Android phone. Pair with an iPhone Please follow the instructions below to connect your Socket 7Ci scanner to your phone: Go to Settings -> Bluetooth*from your phone, then disable Bluetooth on your…
Change Both Number of Devices and Plan
Account » Change Both Number of Devices and Plan
To scan with multiple devices at the same time, we require that you have an account with a valid subscription for each device you intend to use. For example, if you want to scan with two iPhones then you would need two unique User IDs with an active subscription linked…
Scanner won’t automatically scan or search
Scoutly (Sourcing) » Scoutly scouting app » Support » Scanner won’t automatically scan or search
Issue: When I use the socket mobile scanner, it scans the number, but you have to press “search” every time you scan an item. Solution: Your scanner is not adding an ‘Enter” or “Carriage Return” key to the end of your scanned…
Privacy Policy
Privacy Policy
Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…
Free Rental of Windows Laptop with TurboLister for Mac Users
TurboLister (Amazon listing software with FBA support) » Support » Free Rental of Windows Laptop with TurboLister for Mac Users
*Mac users: You can install Parallel which will install a Windows virtual box inside your Mac. This will allow you to install TurboLister. If you do not have a Windows computer to use AST TurboLister, we offer free rental of a Windows laptop computer with $40 Shipping…
Downloading the Database with Public WiFi
Scoutly (Sourcing) » Scoutly scouting app » Support » Downloading the Database with Public WiFi
Downloading the database through Public Wifi (Ex. Hotel, Library, Restaurant). After you connect to the Public WiFi, you need to use your phone’s browser and go to any webpage like www.google.com. Sometimes, it will navigate to the WiFi provider’s…
Troubleshoot Bluetooth Scanner
Scoutly (Sourcing) » Scoutly scouting app » Support » Troubleshoot Bluetooth Scanner
If your scanner does not scan barcode, or enter the wrong barcode number, or the number stays on the Scoutly screen, please follow the instructions below. After you connect the scanner to the phone in HID mode, the scanner will act just like a keyboard to the phone.…
SDHC Card
Support » PDA Support » SDHC Card
Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…
Profit Calculation Screen
Scoutly (Sourcing) » Scoutly scouting app » Operation » Profit Calculation Screen
After you search for an item, you can tap the profit number (1) to display the profit calculation screen. The Amazon official profit calculation page is here. Profit of Merchant Fulfilled (MF) Tap “Merchant Fulfilled” (2) to see the profit if you…
Fair Value
Scoutly (Sourcing) » Scoutly scouting app » Operation » Fair Value
When scouting in LV mode, you will notice a new data point called “Fair Value.” Fair Value is calculated based on the FBM price just before the sales rank drop (indicating a sale), and this can give you an idea of a realistic price to sell for Merchant…
Scanfob Opticon 2002/2005
Scoutly (Sourcing) » Scoutly scouting app » Support » Scanfob Opticon 2002/2005
Connecting the Scanner via Bluetooth as a Keyboard (HID) Scanfob 2002 Turn on the Opticon scanner. Scan the Step 1 barcode to configure this scanner in the HID mode. Turn off the scanner: Press the small square button for about 20 seconds until you hear a…
Multiple SD Cards
PDA Scouting Software » Best Practice » Multiple SD Cards
You download the pricing database to an SD card and our PDA program searches this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fails in the…
Voice Search
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Voice Search
You can use the Voice Search feature to speak a title when there is no barcode to scan. Tap on the Microphone icon to initiate a voice search. If this is the first time you are using this feature, you must tap the ALLOW button for the Scoutly app to be able to…
Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Scoutly (Sourcing) » Scoutly scouting app » Support » Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Issue: Your Bluetooth scanner acts like a keyboard wedge to your smartphone. The Scoutly app has no knowledge of your Bluetooth scanner. When you scan a barcode, the scanner captures the barcode and uses its own software to translate the barcode into an ISBN or UPC…
Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…
Manual Install PDA Software
PDA Scouting Software » Installation » Manual Install PDA Software
* You can always ship the PDA to us, and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Step 1. To install the scouting software manually, please check here and only choose SD Card Install to PDA, as Windows no longer supports…
Enter Account Info in PDA
PDA Scouting Software » Menu » Enter Account Info in PDA
Click Menu (1) on the left bottom of the screen, then click “Account” (2) “User ID” (1) is the account information of this PDA. You can change the user ID by click on the keyboard icon on the bottom (6). “Password” (2) needs…
Affiliate Program – Receive Recurring Cash with Referrals
Affiliate Program – Receive Recurring Cash with Referrals
How to earn cash by making referrals? Refer a new user (who had no subscription history with ASellerTool) to try our products. After the user makes either a PRO or LITE subscription, you will receive a 15% reward for each recurring payment, as long as the…
Create Custom Website Link
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link
Create a custom link Delete a custom link. Create a custom link to a website We have some custom links to eBay active listing or sold listing that you can tap to research. You can create multiple custom links to different websites you’d like to have…
TurboLister Troubleshoot
TurboLister (Amazon listing software with FBA support) » TurboLister Troubleshoot
To help us to troubleshoot your TurboLister issue: From Windows Explorer, go to C:\Users\%username%\Documents\TurboLister, zip the whole directory. Email support@asellertool.com with your issue and a couple of screenshots to show the issue, along with the zip…
Cancel Subscription
Account » Cancel Subscription
We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout and…
Add a User or Remove a User (Scout Team)
Account » Add a User or Remove a User (Scout Team)
Add a User Remove a User You cannot share your account on two phones. If you use two phones, you must create a 2nd subscription to a new account for your second phone. 1. Add a User Have a user ID for your second account. You can “create” a new…
Title Search
PDA Scouting Software » Select Menu » Title Search
For old books that do not have ISBN barcode, you can perform title search by tapping Select ->Title. *Please make sure you have already downloaded data with the title search information included before using Title Search. Figure 17 Figure 18 Tap the keyboard symbol…
Package Delivery Time
Support » Package Delivery Time
We usually ship packages within one business day and use USPS Priority Mail service. This means if you place an order on Monday, we will ship your order by Tuesday. It will take 2 to 3 days for USPS to deliver your package, so you will receive it on Thursday or…
Scoutly Error Codes
Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes
Error Code Explanation and Solution: Please find the same error code and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…
Contact Us
Contact Us
FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…
Different Offer Types
BookSelling 101 » Different Offer Types
You can list books for sale as Merchant Fulfilled (MF), or Fulfilled by Amazon (FBA). If you are a reliable seller by Amazon standard and list your books via FBA, your listing can win the Buy Box. Merchant Fulfilled (MF): You store the books in your place (your home…
Scoutly Main Screen
Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly Main Screen
Video Walk Through A: Main Menu settings. B: Current Operating Mode. Switch between Operating Modes by going to Menu -> Operating Modes. C: Current Product ID Number Entered. You can tap here to enter a number manually or use the “ABC” keyboard to…
Entering Barcodes
PDA Scouting Software » Entering Barcodes
Using a CF Scanner In order to scan barcodes using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…
KDC 200 200i
Scoutly (Sourcing) » Scoutly scouting app » Support » KDC 200 200i
Connect (pair) KDC 200 or 200i scanner to your smartphone If your scanner connects to a phone currently, turn off the Bluetooth on your phone, so there is no connection to the scanner. This is needed in order to perform factory reset on your scanner. Download and…
Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool
TurboLister (Amazon listing software with FBA support) » Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool
After you authorize your Amazon Selling Partner account (previously called Amazon MWS account) with ASellerTool, you will be able to: Use TurboLister to list your items on Amazon UK & EU Sellers can use Scoutly to check Amazon UK & EU pricing information, Allow…
Fix Feed Error-Code 8567
TurboLister (Amazon listing software with FBA support) » Support » Fix Feed Error-Code 8567
This is the Amazon side issue. The solution here is to try to minimize this issue. It will not fix this issue, but it should be able to list some of your books. Steps: Download version 3.9.3 here. Go to Feed screen. You need to choose to view the feed history…
Received the message “not supported content type”
Scoutly (Sourcing) » Scoutly scouting app » Support » Received the message “not supported content type”
Issue: When you check item on your phone, the screen shows the message “not supported content type” Cause: If your phone connects to a public WiFi hotspot, it may ask for a security authentication or a term agreement before an Internet connection…
How Do I Know If My PDA is a Rental PDA
Support » PDA Support » How Do I Know If My PDA is a Rental PDA
We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…
Disable Scanner Beep Sound
Scoutly (Sourcing) » Scoutly scouting app » Support » Disable Scanner Beep Sound
To disable sound from the Scoutly app, you enable Menu -> Settings -> Disable Sound. To disable the beep sound from the scanner, you need to find the scanner’s user manual and search for a command barcode to disable the beep. From your phone’s…
Pay with Credit Card instead of PayPal
Account » Pay with Credit Card instead of PayPal
If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
Refund In the App iTunes Purchase or Cancel iTunes Subscription
Account » Refund In the App iTunes Purchase or Cancel iTunes Subscription
If you paid for our service by using Apple iTunes payment (in-app purchases) then Apple doesn’t provide a way for the developer to refund the payment to you. The only option is to contact iTunes Store Customer Support to request a refund. Please check this…
